Hotel Policies for Hurkat Sewa Sadan, Salasar
1. Check-In and Check-Out:
- Check-In: From 12:00 PM
- Check-Out: By 11:00 AM
- Early check-in and late check-out are subject to availability and may incur additional charges.
2. Reservation and Cancellation:
- Reservation: Reservations can be made online, by phone, or in person. A valid ID proof is required at the time of check-in.
- Cancellation: Cancellations must be made at least 24 hours in advance to avoid cancellation fees. Refunds are processed as per the cancellation policy applicable at the time of booking.
3. Payment Policy:
- All payments are to be made at check-in unless otherwise specified. We accept cash and major credit/debit cards.
- An advance payment or deposit may be required to confirm bookings during peak seasons or for group reservations.
4. Identification:
- Guests are required to present a valid government-issued ID (e.g., passport, driver’s license, or Aadhar card) at check-in.
5. Smoking and Alcohol:
- Smoking is strictly prohibited inside the rooms and common areas. Designated smoking areas are provided.
- Consumption of alcohol is not allowed. Any disturbances caused by alcohol consumption will be addressed accordingly.
6. Pets:
- Pets are not allowed on the premises to ensure the comfort and safety of all guests.
7. Visitors:
- Visitors are allowed in the common areas but are not permitted in guest rooms without prior approval. Overnight visitors are not permitted.
8. Noise and Behavior:
- Guests are expected to maintain a peaceful environment. Excessive noise or disruptive behavior may result in charges or termination of stay.
9. Damage and Loss:
- Guests are responsible for any damage to hotel property or loss of items during their stay. Charges for repairs or replacements will be billed accordingly.
10. Safety and Security:
- The hotel is equipped with security measures to ensure guest safety. However, guests are encouraged to use the in-room safe for valuables. The management is not responsible for loss of personal belongings.
11. Special Requests:
- Special requests such as extra bedding or room preferences are subject to availability and may incur additional charges.
For any questions or additional information regarding our policies, please contact our front desk or visit our website. We look forward to making your stay at Hurkat Sewa Sadan, Salasar, comfortable and enjoyable.